Rajeev Saxena, DRM of Sealdah has conducted extensive interactions with Railway Employees of Ranaghat section and visited major stations like Ranaghat, Barrackpore, and Naihati. Shri Saxena met with staff members from various departments, fostering direct communication and understanding their perspectives on operational efficiency and potential improvements.
In a proactive effort to prioritize passenger experience, Sri Saxena also engaged directly with commuters at these stations to explore further beautification of Stations & circulating area.
The noble initiative to get direct feedbacks from passengers is aimed at augmenting existing amenities and areas needing enhancement. Sri Saxena emphasized upon the importance of passenger comfort and convenience, underscoring the division’s commitment to providing a seamless and pleasant travel experience.
During these interactions, Rajeev Saxena meticulously highlighted the crucial role of dedication and commitment from every railway employee in propelling the railways forward. The discussions focused on collaborative strategies and individual contributions that can collectively elevate the standards of service and operational excellence within the Sealdah Division.
