• Mon. Sep 25th, 2023

N. F. Railway initiates Hand Held Terminals: Another step towards digitalization

As a part of the ‘Digital India’ initiative, Northeast Frontier Railway (NFR) has introduced Hand Held Terminals (HHTs) in several trains to make onboard ticket checking easy, transparent and digitalized.

N. F. Railway has provided a total of 185 nos. of HHTs to be implemented at several trains originating from five divisions of the zone. Out of 185 numbers, Katihar division was provided with 78 nos., Alipurduar division with 24 nos., Rangiya division with 04 nos., Lumding division with 57 nos. & Tinsukia division lastly was provided with 22 nos. of HHTs that were to be introduced in originating trains of the divisions.

Several trains like Guwahati-Naharlagun Vistadome originating from Naharlagun, Rajdhani Express originating from Dibrugarh, Saraighat Express originating from Guwahati, Capital Express originating from New Jalpaiguri, Capital Express originating from Kamakhya etc. along with several other trains were introduced with this digital form. Infact, HHTs will be introduced to all the trains of N. F. Railway in a phased manner in the upcoming times. Till now nearly 8000 passengers were checked using this digital method at several trains of N. F. Railway where HHT was introduced.

The introduction of HHTs enables the ticket checking staff on-board to verify status of the passengers list travelling with reservation of the entire train with ease. It also helps to verify the vacant berths and allot the same to passengers between identified destinations in a wholly transparent manner. Thus, HHT is a digital platform that helps with elimination of carrying the physical charts and doing manual entries by the duty staff on-board.

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